The Last Word with James O’Donnell, beverage manager, Fitzwilliam Hotel Belfast

The Last Word with James O’Donnell, beverage manager, Fitzwilliam Hotel Belfast

HOW LONG HAVE YOU BEEN IN THIS ROLE? Eight months. DESCRIBE A TYPICAL DAY? There is no real typical day in this job. But my main focus will be to make sure the main bar is ready for service and that the staff have everything that they need to be... View Article

The Last Word with Jane Hodgers, director at Panama Belfast

The Last Word with Jane Hodgers, director at Panama Belfast

HOW LONG HAVE YOU BEEN IN THIS ROLE? Three months. DESCRIBE A TYPICAL DAY? Atypical; the draw of hospitality for me is its constant change. Aside from the administrative aspect of my role, I love the development of new ideas, working with chef and colleagues; every day I’m learning. I’m... View Article

The Last Word with Annie Campbell, bar supervisor, Observatory (Grand Central Hotel, Belfast)

The Last Word with Annie Campbell, bar supervisor, Observatory (Grand Central Hotel, Belfast)

HOW LONG HAVE YOU BEEN IN THIS ROLE? Five months. DESCRIBE A TYPICAL DAY? I’ll come in to set up the bar, prep for any functions or large parties later that day, and have a brief meeting with my manager discussing tasks for that day and any changes we need... View Article

The Last Word with Matthew Fitzpatrick, BDM, United Wines

The Last Word with Matthew Fitzpatrick, BDM, United Wines

DESCRIBE A TYPICAL DAY? I have breakfast while checking my emails before I leave the house. A typical day then consists of about eight to 10 sales calls with various on and off trade accounts. These will be broken up with phone calls and emails throughout the day. After my... View Article

The Last Word with Ashleigh Hanley, distillery manager, Hughes Craft Distillery

The Last Word with Ashleigh Hanley, distillery manager, Hughes Craft Distillery

HOW LONG HAVE YOU BEEN IN THIS ROLE? Three months. DESCRIBE A TYPICAL DAY? No two days are ever the same- working in a growing distillery within a busy gastro pub keeps me on my toes, but thankfully every day starts off with some coffee. WHAT WAS YOUR FIRST JOB?... View Article

The Last Word with Emer Dooris, marketing officer (digital), Grand Opera House Belfast

The Last Word with Emer Dooris, marketing officer (digital), Grand Opera House Belfast

HOW LONG HAVE YOU BEEN IN THIS ROLE? I’m just a newbie, five months, but I’ve been working in the entertainment industry for eight-plus years. DESCRIBE A TYPICAL DAY? Every day can vary so much when you work in theatre, but my typical day consists of lots of coffee and... View Article

The Last Word with Niall Burns, resort operations manager, Slieve Donard Resort & Spa

The Last Word with Niall Burns, resort operations manager, Slieve Donard Resort & Spa

HOW LONG HAVE YOU BEEN IN THIS ROLE? Two years. DESCRIBE A TYPICAL DAY? The Slieve is such a unique place, and we are very fortunate to have the opportunity to look after such a variation of fabulous customers and events; Van Morrison concerts, worldwide golfers ready to experience the... View Article

The Last Word with Luca Montorio, director PEPPUP

The Last Word with Luca Montorio, director PEPPUP

HOW LONG HAVE YOU BEEN IN THIS ROLE? Three years. DESCRIBE A TYPICAL DAY? I don’t have a typical day but everyday always starts with making a good coffee and almond flour pancakes (secret recipe). WHAT WAS YOUR FIRST JOB? Selling newspapers in the street on early Sunday morning in... View Article

The Last Word with Svetlana Jefremova, housekeeping supervisor, Belmore Court & Motel

The Last Word with Svetlana Jefremova, housekeeping supervisor, Belmore Court & Motel

HOW LONG HAVE YOU BEEN IN THIS ROLE? One year. DESCRIBE A TYPICAL DAY? Get up at 7am, have a cup of coffee, chat with my daughter about her day plans, get ready for work. Starting work from 9am and working mostly till 5pm. After work, I love walks with... View Article

The Last Word with Marta Kunikowska, wine waitress at The Muddlers Club

The Last Word with Marta Kunikowska, wine waitress at The Muddlers Club

HOW LONG HAVE YOU BEEN IN THIS ROLE? One and a half years. DESCRIBE A TYPICAL DAY? Get up before 10am, feed my cats, enjoy my breakfast while catching up on some Polish television. I usually go to work around 12pm, work lunch, enjoy my split reading up on new... View Article