WHAT IS YOUR CURRENT ROLE? Part of the management team at Hugh Jordan Catering Equipment Supplies, with 85 staff members. WHAT IS YOUR BACKGROUND? I have been in the catering industry since 1981, managing our family business Thomas Mc Laughlin from Armagh with my brothers, supplying the catering trade throughout... View Article
WHAT IS YOUR CURRENT ROLE? As operations director of an incredibly busy estate, my daily duties are varied. When the decision was taken to open the estate, my role changed to focus on preparing the business for this. Since September 2018, my position expanded to oversee the many elements of... View Article
WHAT IS YOUR CURRENT ROLE? My current role in the Armagh Observatory and Planetarium is operations manager; however, I started out as an education officer. I am responsible for the running of the Planetarium facility on a day-to-day basis. I take school and public tours in the Planetarium, run Digital... View Article
What is your current role? I am country manager Ireland for Guestline; we offer cloud-based property management systems (PMS), distribution and digital marketing solutions to the hospitality industry, primarily to independent hotels, hotel groups and serviced apartments. I joined mid-2017 and, since then, I’ve been working with hoteliers to future... View Article
WHAT IS YOUR CURRENT ROLE? I have been CEO at Keep Northern Ireland Beautiful since 2008. I look after policy, strategy, programme sponsorship and management. It is a challenging role, particularly as we seek to limit the increasing effects of climate breakdown and pollution. WHAT IS YOUR BACKGROUND? I joined... View Article
WHAT IS YOUR CURRENT ROLE? I am currently the SkinCeuticals Expert at the Skin Clinic in Galgorm Spa and Golf Resort and have been since November 2018, when the Skin Clinic introduced SkinCeuticals as their official skincare partner. My role involves a whole range of activity, from establishing clients’ individual... View Article
WHAT IS YOUR CURRENT ROLE? I am a hospitality training consultant and started my business (which had been a 10-year idea) in October 2016 after the training company I was a director of was sold. I offer bespoke customer service and upselling training to front-of-house teams within hotels, restaurants and... View Article
WHAT IS YOUR CURRENT ROLE? Front of house, barista, chef, dishwasher, toilet cleaner… you name it. As owner/manager of the business, you have to be able to step into whatever needs to be done. WHAT IS YOUR BACKGROUND? Before this I worked as an interior designer, but I was always... View Article
WHAT IS YOUR CURRENT ROLE? I have enjoyed my role in front of house at Bishop’s Gate Hotel since joining the team in August 2018. Being positioned in the lobby, guests arriving through the iconic revolving door look towards the reception and concierge team for information and assistance within the... View Article
WHAT IS YOUR CURRENT ROLE? I came on board in October 2017, alongside General Manager Mike Gatt, to get the hotel ready for our planned opening date, March 13, 2018. In the run up to the opening, my role mainly involved the procurement of equipment, amenities, uniforms, etc. which, being... View Article
