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Causeway Coast bartenders boost skills through hospitality course

Causeway Coast bartenders boost skills through hospitality course

Marianne Hood with Shannon Myles and Ivan Bartok who took part in the Diageo Learning for Life: Hospitality Elevator programme in February 2020.

Causeway Coast bartenders boost skills through hospitality course

Pictured are the participants from the Causeway Coast area who recently enhanced their skills and gained qualifications as part of the Diageo Learning for Life: Hospitality Elevator programme.

Hospitality workers from the Causeway Coast area have recently enhanced their skills and gained qualifications as part of the Diageo Learning for Life: Hospitality Elevator programme.

The Hospitality Elevator programme is aimed at over 18s currently working in the industry who are looking to increase their hours, level of responsibility and develop skills to aid career development.

Completely free to attend, the course comprises of three locally tailored one-day modules and includes Diageo Bar Academy (spirits and beer training), as well as the opportunity for participants to be awarded with nationally recognised qualifications in food safety and customer service.

Claire Hutchinson, Corporate Relations Manager, Diageo Northern Ireland, said: “The Diageo Learning for Life: Hospitality Elevator programme offers those already working in the industry additional training, providing them with skills that can really help to further their careers.

“We had 20 participants take part in the programme which took place at Portstewart Golf Club and The Quays Bar and the feedback has been extremely positive from both the individuals involved and their employers. Working with our specialist training partner, Springboard we have further Hospitality Elevator programmes planned for Antrim and the North West in March and April.”

The Hospitality Elevator programme operates alongside Diageo’s award-winning Learning for Life: Bartending and Hospitality programme which was launched in 2014 and has seen more than 1,200 unemployed people graduate, progressing into careers in the UK hospitality industry.

Michele McCreary, Programme Manager for The Springboard Charity in NI, added: “Developed out of established Springboard Charity models, and injected with exclusive Diageo content to support and enhance skills development in hospitality, the Hospitality Elevator course offers participants tailored opportunities to gain new skills, further qualifications and greater confidence. At the same time, it provides hospitality employers support to upskill, develop and retain their team members.

“This is an excellent chance for bartenders and front of house staff to improve their prospects and offers the hospitality industry enhanced opportunities to further develop its talent.  We have been extremely impressed by the enthusiasm and professionalism of all the applicants who have taken part in the Hospitality Elevator programme to date – they are a credit to the industry.”

Shannon Myles from Kellys Portrush, who took part in the Hospitality Elevator programme, said: “Through taking part in the programme I have been able to expand my skills in areas including bar skills, customer service and food hygiene and safety. The Bar Academy was very informative and really got us involved by allowing us to sample the products to enable us to give customers specific recommendations to suit their taste. I would highly recommend the course to anyone already working in the hospitality industry wanting to expand their knowledge and skills.”

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