Guestline joins NIHF to discuss insights into the latest ‘digital developments
Join Guestline at the Northern Ireland Hotels Federation’s Business Outlook Seminar which will look at hotel performance with leading benchmarking firm STR, analysing 2019 and the forecast for the season ahead. There will be an expansion update on new products, hotel schemes and development hot spots.
This industry focused event will also include a session on how to maximise your yield, a discussion on digital developments, the economic outlook for Northern Ireland and a networking lunch.
Guestline’s Chris Jones (Product Manager – Guest Experience Platform) will be on the ‘Digital developments’ panel discussion to talk about how hoteliers can improve customer engagement, drive guest acquisitions & booking conversions and enhance the guest journey pre, during and post-stay. Clio O’Gara (Guestline’s Country Manager) will also be on hand to answer any questions you may have.
Date & Time: Thursday, 23 May 2019, 09:30 – 14:00
Location: Clandeboye Lodge Hotel, 10 Estate Road, Bangor, BT19 1UR
9.30 am – Tea & Coffee
10.00 am – Welcome, Introductions, Agenda
10.05 am – Hotel Expansion Update, Janice Gault, NIHF
10.20 am – Hotel Performance 2019 & Forecast, Sarah Duignan, STR
11.00 am – Coffee Break
11.30 am – Northern Ireland Economic Update, Andrew Webb, Grant Thornton
11.45 am – Getting the Best Return, Adrienne Hanna, Right Revenue
12.15 pm – Digital Developments, booking.com, Net Affinity & Guestline
1.00 pm – Networking Lunch
2.00 pm – Event Finish
It is ideally suited to general managers, hotel sales, marketing and revenue managers as well as those who want a better understanding of the current market.