Holiday Inn Belfast City Centre ranked number one in the UK and Ireland
Nicolle Loughran, Guest Relations Manager is pictured with Vikrant Tyagi, General Manager at Holiday Inn Belfast City Centre.
Holiday Inn® Belfast City Centre has been ranked the number one Holiday Inn Hotel in the UK and Ireland and granted the highest possible ranking in the InterContinental Hotels Group’s (IHG) Elite Status.
The hotel, located on Hope Street, just off Great Victoria Street, is owned and operated by Belfast’s biggest hotel group, Andras Hotels, and is one of only five hotels out of 133 in the IHG group to have achieved the Elite status, being ranked number one within the five.
The Elite status was achieved through outstanding Guest Satisfaction survey results and Andras attributes the success to the continued investment into its team, each of whom are trained through the group’s Andras Academy.
Vikrant Tyagi, General Manager of Holiday Inn, Belfast said: “We are absolutely delighted to be awarded this most prestigious accolade and would like to thank our excellent team for making this possible.
“For the past number of years, we have concentrated a lot of our time and money into attracting, training and retaining the best people for the right jobs. We support and developing our talent through our Andras Academy., which encompasses training and development for all levels, from apprenticeships and student placements to graduate and senior manager programmes.
“We work hard to upskill and promote our core people through external training and work closely with colleges and universities to attract students and graduates developing roles from the most junior to senior.
Rajesh Rana, Director of Andras Hotels said: “Having invested heavily in our physical assets we are absolutely committed to this investment in our people, to ensure we serve each and every customer to the absolute best of our ability, being ambassadors not only for the brand but for Belfast and indeed Northern Ireland. To see this come to fruition is fantastic for the entire Group.”
Rajesh concluded: “We seek to empower our staff to be the best they can be and offer excellent career opportunities across our five hotels in the city.”
Andras Hotels was founded in Belfast in 1981 and since then has helped to shape and drive the tourism and hospitality landscape of Belfast. It currently operates six internationally-branded hotels with 1,000 beds in Belfast; Holiday Inn®, Belfast City Centre, Holiday Inn® Express, two Ibis Hotels, the Crowne Plaza, Hampton by Hilton Hotel in the city’s Hope Street and Cordia Serviced Apartments.