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A clean sweep of awards for Roe Park Resort

Housekeeper Emma Averill named Northern Ireland’s ‘Cleaning Operative of the Year’ by the British Institute of Cleaning Science

(L-R) MBICSc Chairman Colm McGrath is pictured with ‘Cleaning Operative of the Year’ winner Emma Averill alongside Liga Cielava and Sophie Nicholl from Roe Park, at the BICSc Annual Awards gala breakfast event held at Belfast City Hall

A talented Housekeeper at the award-winning The Roe Park Resort, Limavady, has been recognised by the British Institute of Cleaning Science (BICSc) as NI’s ‘Cleaning Operative of the Year’ in the Hospitality Industry category.

Emma Averill, who has been a member of the Roe Park team since 2015 as a housekeeper and more recently as a social media assistant, was recognised by the judges for her outstanding customer service, focus on excellence and exceptional eye for detail.

Now in their 15th year, the BICSc Annual Awards, considered to be one of the most prestigious events in the cleaning industry’s calendar, celebrated excellence across sectors during a recent gala breakfast event at Belfast City Hall.

Congratulating Emma on her award success, Michael Marshall, General Manager of the Roe Park Resort said,

“We are delighted that Emma has been recognised for her outstanding commitment to customer service and housekeeping. A personable, talented and creative member of the team, she also assists our marketing department as social media assistant. Our staff strive for the best results possible in every area of the hotel, and we are proud to have Emma on our team.”

This accolade is one of many received by Roe Park Resort since the start of the year. The four-star resort has won two accolades for its high standards including ‘Hotel & Spa of the Year’ at the 2018 Travel & Hospitality Awards, and the resort’s senior staff member Terry Kelly being named ‘Golf Manager of the Year’ by the Golfer’s Guide to Ireland in January.

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