The Last Word

The Last Word with Adam Sweeney, receptionist at Waterfoot Hotel

HOW LONG HAVE YOU BEEN IN THIS ROLE?
As a receptionist, just over one year, but I have been with the Waterfoot Hotel for three years in various roles.

DESCRIBE A TYPICAL DAY?
A typical day for me would normally start at 7am. Being the first in the building, I would give the night porter a good shake and let him go home to bed. I enjoy seeing the joy in his eyes as I walk in the door. Before he goes, I will get a handover and ensure the night shift has run smoothly. I will then prepare myself for guests coming to check out, ensuring that I have everything prepared for them. We have a lot of corporate customers so I like to set their day up for success by greeting them with a smile and being bubbly and friendly to ensure that they leave on a high and ensure that everything was perfect for them. I will have a chat with all the management and staff as they come in and keep everyone in high spirts. Then I will prepare my check ins and of course answer the phone with my wonderful greeting, ‘Good Morning, Waterfoot Hotel, Adam speaking, how can I be of help today’. I almost sing my greeting to give my customers a happy and enjoyable experience. I will then prepare my check ins and get myself set up for the day ensuring I know what functions and bookings are coming in and ensuring that all bills and invoices are prepared. My days are very busy with lots of calls, customer enquiries, bookings, check ins and anything else that I can do to be of help. I wouldn’t have it any other way!

WHAT WAS YOUR FIRST JOB?
Glass collector in Sandino’s Café Bar when I was 17.

ENTERTAINMENT:
FAVOURITE TV SHOW: Grey’s Anatomy and of course Derry Girls would be a very close second.
FAVOURITE FILM: The Greatest Show Man! But my all-time favourite would be Spirited Away.
FAVOURITE ALBUM CURRENTLY LISTENING TO: Reputation by Taylor Swift
FAVOURITE BAND: Little Mix is probably the most recent but I still love Paramore and would be guilty of playing a lot of old Spice Girls songs.
LAST BOOK READ: The Witchfinder’s Sister by Beth Underdown. Great read.
FAVOURITE CELEBRITY: Ellen Pompeo

SOCIAL:
FAVOURITE FOOD: Chicken Box Pizza from Derry’s own Papa Busty’s
FAVOURITE RESTAURANT: Aside from Waterfoot Hotel, The Sooty Olive!
LAST HOTEL YOU STAYED AT: Paraiso de Albufeira in Portugal
LAST BAR/NIGHTCLUB YOU VISITED: The Metro Bar in Derry for my birthday! Great atmosphere.
FAVOURITE PLACE IN WORLD: Kinnagoe Bay Beach in Greencastle. I have a lot of childhood memories here where we spent many summers with family and friends and great barbecues.
INDOOR CONCERT OR FESTIVAL: The last concert I went to was Lady Gaga in 2010.

DRINKS:
FAVOURITE HOT DRINK: I must be the only receptionist that doesn’t drink tea or coffee but I wouldn’t say no to a nice hot chocolate.
FAVOURITE SOFT DRINK: I don’t like fizzy drinks but I love Strawberry Ribena!
BEER OR CIDER: Rekorderlig Mango and Raspberry Cider! So refreshing, especially after a long shift!
WHITE OR RED WINE: Preferably rose but if with a meal I will always go with what is recommended with the dish.
WHISKEY OR BRANDY: Brandy and Baileys but only the one before bed. I try and stay away from whiskey… it doesn’t like me.
GIN OR VODKA: Vodka is my go-to but I do enjoy a Gin Fizz!
COCKTAILS OR BUBBLY: I have to go for cocktails! Nothing better than a nice frozen daiquiri on a holiday in the sun. Although you will not see me turn down a nice glass of bubbly! Or better yet Prosecco cocktails seem to be the next big trend!

WHAT FOUR PEOPLE WOULD YOU INVITE TO A DINNER PARTY?
George Ezra, Ellen Pompeo, Paris Hilton and Taylor Swift. This is the dream!

ONE ITEM YOU COULDN’T LIVE WITHOUT?
My car! I love the freedom of being able to just get up and go on an adventure whenever I like and, after failing my driving test eight times, let’s just say I have worked for it.

WHAT IS YOUR IDEAL JOB?
I am currently studying a Foundation Degree in Hospitality and Tourism Management and my main goal is to become a hotel general manager.

WHO WOULD PLAY YOU IN A MOVIE OF YOUR LIFE?
Zac Efron as I think the resemblance is uncanny! And I think my life would be great as a high school musical.

FAVOURITE QUOTE?
Winner winner chicken dinner! This is what I shouted to my team when I won the Most Promising Receptionist of the Year last year! I’m not sure who said it first but if nobody else wants to take credit, I will claim it as my own.

THE MOST IMPORTANT LIFE LESSON YOU’VE LEARNT?
Our attitude toward life will determine life’s attitude toward us. I will always try and put myself out there and never shy away from anything in both my personal and professional life. No job is too big and never expect from others what you wouldn’t expect from yourself.

INSPIRATION IN YOUR LIFE?
Two of the main inspirations in my life are my managers. Denise McLaughlin and Amanda Creagh! Without these ladies I would not be where I am today and I constantly learn so much from them. They help me believe that there isn’t anything in this world that I can’t do and that one day I will be a fabulous GM.

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