Queen’s University Belfast

Residential Life Co-ordinators
Ref: 17/106132
AccommodationStudent Plus

Founded in 1845 as Queen’s College Belfast, we became an independent university in 1908. Today, we’re a member of the Russell Group, combining excellence in research and education with a student-centred ethos.

Student Plus is comprised of six individual business units including Queen’s Accommodation. The student experience is at the heart of our business, providing solutions to student needs, based on their lifestyles, and helping them contribute, grow and develop academically, all within a welcoming and inclusive community responsibilities.

Queen’s Accommodation is responsible for:

  • Student Accommodation
  • Staff and Family Accommodation
  • Summer Accommodation
  • Conference Accommodation
  • Pastoral and Social programme to support resident students.

Queen’s Accommodation currently houses over 2,300 students and staff in the Elms Village, Malone Road and Queen’s Houses and apartments close to the main campus. Queen’s University Belfast is opening two new City Centre Student Accommodation developments in September 2018 that will become home to over 1,200 new students studying at the University for 2018-19.

This is an exciting new chapter for the University and will enable us to provide high quality, secure safe and affordable accommodation to over 3,400 Queen’s students. Queen’s is delighted to be able to bring new job opportunities to the local market as part of this investment and ensure that we continue to attract the brightest students to study at Queen’s and live in Belfast.

Our staff are key to the success of the service we provide our students and we are, therefore, looking to recruit individuals who will dedicate themselves to the student experience and provide a welcoming, efficient, knowledgeable and friendly service.

We wish to recruit Residential Life Co-ordinators to work as part of the Residential Life team delivering and managing events and activities across its large portfolio of student accommodation, creating and fostering inclusive and supportive communities.

These posts offer an exciting opportunity for the right candidate. You will be creative and innovative with a commitment and passion for enhancing the student experience.

You will recruit, supervise and work with a team of student Residential Assistants developing, promoting and delivering an annual calendar of creative and engaging events and activities, as well as supporting the wider Queen’s University Wellbeing Action Plan.

Through the successful delivering of the Residential Life Programme, you will be responsible for demonstrating an increase in student satisfaction, through survey feedback, with an emphasis on enhancing the student’s wellbeing, academic performance and life skills that will benefit them during their time at Queen’s University and beyond.

Residential Life Co-ordinators will be required to work 37 hours – over a shift pattern, 5 days out of 7, typically 7.30am, 11am or 2pm for an 8-hour duration, (including weekends and public holidays).

Our five core values (Respect, Integrity, Excellence, Ambition, Connected) have been developed by staff and students. They express our shared understanding of what we believe, how we aim to behave and what we aspire to be as an international organisation.

The successful candidate must:

  • Have relevant academic and/or vocational qualification e.g. GCSE, O Level (must Have English and Maths Grade C or above), NVQ Level 2.
  • Have at least 3 years’ relevant experience
  • Have experience of working/volunteering in mentoring young adults.

Full criteria can be found online at

Anticipated interview date: Wednesday 7 March 2018

Salary scale: £20,411 – £24,285 per annum (including contribution points) plus a shift allowance of 18%, excluding June, July and August, (there may be a requirement for occasional shift working during this period).

Closing date: Friday 9 February 2018

Apply online at For further information or assistance contact Human Resources, Queen’s University Belfast, BT7 1NN. Telephone (028) 9097 3044 or email on [email protected]

The University is committed to equality of opportunity and to selection on merit. It welcomes applications from all suitably qualified persons. However, as people with disabilities and people from the protestant community are currently under-represented in this particular category of work, it would particularly welcome applications from these groups.

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